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Getting Started

How to Use the Help Centre

App Installation

About Cosmesoft One How to install the Cosmesoft app Enable push notifications Fix common Cosmesoft app issues

Features

Business Locations

Business Locations

My Team

About My Team How to invite and manage your team Fix common My Team issues How to manage Shared Access for a Clinical Collaborator

Rosters

About Rosters How to Create and Repeat Staff Rosters How to Adjust or Cancel Existing Rosters Fix common roster and availability issues

Products

Fix common product issues About Products How to manage products

Stock Management

About Stock Functions How to use stock functions Fix common stock function issues

Services

About Services Fix common service issues How to manage services and categories

Clients

About Client Profiles Fix common client profile issues How to manage client profiles

Calendar/Appointments

About Booking Appointments Fix Common Calendar and Appointment Issues in Cosmesoft How to Adjust Appointments in the Calendar How to Book an Appointment About Deposits Fix common deposit issues How to manage deposits

Point Of Sale (POS)

About the Point of Sale (POS)How to process a sale How to manage POS sessions How to start a POS sale from Today’s Clients How to view transactions and process refunds How to process a partial-quantity refund Fix common POS issues

Consultation Process

About the Consultation Process How to perform a clinical consultation How to reopen a finalised consultation for amendment How to create a Quick Consult How to set up clinical supervision How to configure an Injection Notes Template How to request and review a prescription How to review an updated form or treatment profile template Fix common consultation issues

Marketing Promotions

About Promotions How to manage gift vouchers How to manage treatment packages How to manage loyalty points Fix common promotions issues

Online Bookings

About Online Booking How to set up Online Booking Fix common online booking issues

Contracts

About Contracts Fix common Contracts issues How to create and manage a contract

Reports

About Analytics Fix common analytics issues How to use analytics dashboards

Messaging

Messaging - Coming Soon!

Third Party App Connection

Clients Forms

About Client Forms Fix common form issues How to manage client forms

Business Group Management

About Business Group Management Fix common business group issues How to manage a business group

2Hippo 2Pay Card Payment

About 2Pay How to set up and link 2Pay How to use 2Pay at checkout Fix common 2Pay issues

Release Notes

Release Notes — v1.10.0

Messaging - Coming Soon!

Stay tuned—this exciting feature is coming soon!

Last updated: 12/2/25, 3:03 AM

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