How to use 2Pay at checkout

Process integrated payments using Tap to Pay, QR scans, or remote payment links.

Before you begin

Make sure:

• Your mobile device is linked and the 2Hippo 2Pay app is open.

• Your iPhone is updated to the latest iOS version if using Tap to Pay.

Step 1 — Initiate a 2Pay payment

• In the POS checkout, click the Pay button.

Select 2Pay as the payment method.

• Take Payment (Tap):

• Choose your linked mobile device from the list.

• Instruct the client to tap their card or mobile wallet against your device.

• Take Payment (Scan):

• Select the Scan tab in the 2Pay window.

• A dynamic QR code will appear. Ask the client to scan this with their phone to pay securely online.

• Send Payment Link:

• Select the Link tab.

• Click Send Link to message the payment request directly to the client's phone.

Step 2 — Verify and finalise the sale

• Monitor the payment status (e.g., "Awaited") directly within the POS.

• Once the payment is successful, a confirmation message will appear.

• Click Confirm and Finish Sale to record the transaction and issue a receipt.

What to do next

• Learn how to reconcile daily sessions.

• How to handle payment refunds.