---
title: "Enable push notifications"
url: "https://support.cosmesoft.app/en/article/enable-push-notifications"
language: "en"
last_updated: "2026-09-15T00:39:10.977Z"
---

# Enable push notifications

Once Cosmesoft One is installed, turn on push notifications so you get alerted about things like bookings and tasks directly on your device — even when the app isn't open.

> **Browser support:** Cosmesoft One is only fully supported on Google Chrome. Use Chrome wherever possible for installing and using the app; Safari should not be presented as a fully supported browser.

This guide assumes you've already installed Cosmesoft One. If not, start with [How to install the Cosmesoft app](https://support.cosmesoft.app/en/article/how-to-install-the-cosmesoft-app).

## **Before you begin**

Check your install method supports notifications:

| Device | Install method | Notifications supported? |
| --- | --- | --- |
| Desktop (Mac/Windows) | Chrome | Yes |
| Android | Chrome | Yes |
| iPhone/iPad | Chrome | Limited — Cosmesoft One remains Chrome-only for full support. iOS push notifications may depend on current Apple browser/PWA limitations. |

On iPhone/iPad, use Chrome for the supported Cosmesoft One experience. If push notifications do not appear, this may be due to current iOS platform limitations rather than a Cosmesoft One setting.

## **Step 1 – Open the installed app**

Launch Cosmesoft One from your dock, taskbar, Start menu, home screen, or app drawer — not from a browser tab.

## **Step 2 – Allow notifications when prompted**

-   When prompted, tap or click **Allow**.
-   On iOS/Android, this may also trigger a system-level permission prompt — allow that too.
-   If dismissed, the prompt reappears on future sign-ins, up to a few times.

## **Step 3 – Check device notification settings (if needed)**

-   **macOS:** System Settings → Notifications → find the app → ensure allowed.
-   **Windows:** Settings → System → Notifications → find the app → ensure it's on.
-   **iOS:** Settings → \[app name\] → Notifications → **Allow Notifications** on.
-   **Android:** Settings → Apps → \[app name\] → Notifications → ensure it's on.

## **How to confirm it's working**

Trigger a test event (e.g. a new booking) and confirm it appears on your device while the app isn't in the foreground.

Still not receiving notifications? See [**Fix common Cosmesoft app issues**.](https://support.cosmesoft.app/en/article/fix-common-cosmesoft-app-issues)