---
title: "About Rosters"
url: "https://support.cosmesoft.app/en/article/about-rosters"
language: "en"
last_updated: "2026-09-24T08:20:43.802Z"
---

# About Rosters

Rosters control **when and where practitioners are working**.

They help Calendar and Online Booking understand when a practitioner is available at each location.

## When to use Rosters

Use Rosters to:

-   plan who is working at each location
-   manage one-off and repeating shifts
-   support Calendar availability
-   control Online Booking availability
-   manage different shift patterns across your team

## What you can do with Rosters

### See who is rostered on

View roster coverage by practitioner and location.

Use the filters to identify gaps, overlaps or incorrect location assignments.

### Create roster entries

![](https://cdn-assets.productfruits.com/4122725c-643d-4ce8-95b8-0dae843248d5)

Create one-off roster entries with the required location, date, roster type and working hours.

Start and end times can be selected in **10-minute increments**.

### Repeat roster patterns

![](https://cdn-assets.productfruits.com/77bda5af-2d89-4560-bac3-096ad0f1dd1e)

Create recurring schedules such as weekly, fortnightly or monthly patterns.

Repeat end dates follow the selected location's local timezone so the roster finishes on the intended local date.

### Adjust existing rosters

Edit or replace roster entries when working hours change.

Cosmesoft can warn you about conflicts with existing roster entries or appointments.

## Location-specific roster access

Roster permissions apply to the relevant location.

A linked group member can manage rosters at a location when they have been granted the required roster access there.

Access at one location does not automatically provide roster access at another.

## How Rosters work with Calendar

Calendar uses Rosters to understand practitioner availability.

Changing a roster can change which appointment times are available for that practitioner.

## How Rosters work with Online Booking

Online Booking checks roster availability before offering practitioner times to clients.

If a practitioner is not rostered at the location and time required by the booking rules, that slot should not be offered online.

## How Rosters work with My Team

Rosters use the practitioners and location relationships managed through **My Team**.

Changes to a team member's location or access can affect where they can be rostered.

## Related articles

-   [How to Create and Repeat Staff Rosters](https://support.cosmesoft.app/en/article/how-to-create-and-repeat-staff-rosters)
-   [How to Adjust or Cancel Existing Rosters](https://support.cosmesoft.app/en/article/how-to-adjust-or-cancel-existing-rosters)
-   [Fix common roster and availability issues](https://support.cosmesoft.app/en/article/fix-common-roster-and-availability-issues)